PAIA & POPIA

1. Our Commitment to Privacy

Empire Wealth Management is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We believe you have the right to know what information we collect, why we collect it and how it is used.

2. Why We Collect Personal Information

We collect personal information only for legitimate business purposes, including:

• Financial planning and needs analysis
• Preparing quotations and product comparisons
• Providing personalised financial advice
• Meeting legal and regulatory compliance requirements
• Ongoing client communication and service delivery

3. How We Protect Your Information

We protect your personal information using appropriate technical and organisational security measures. Access is restricted to authorised personnel who need the information to perform their duties, and we regularly review our security practices.

4. Sharing of Information

Empire Wealth Management does not sell your personal information to third parties. Where necessary to deliver requested financial services, information may only be shared with authorised product providers, compliance partners or service providers involved in your financial plan. All such parties are bound by confidentiality.

5. What is a PAIA Request?

The Promotion of Access to Information Act 2 of 2000 (PAIA) gives you the right to request access to records held by a public or private body. At Empire Wealth Management, you may submit a PAIA request to access records that we hold, subject to any lawful limitations.

To make a PAIA request, please contact us with a clear description of the records you wish to access. We will guide you through the process and respond within the timeframes prescribed by law.

6. Your Rights

You have the following rights regarding your personal information:

• Request access to your personal information.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information where legally applicable.
• Withdraw consent for direct marketing communications at any time.
• Lodge a complaint with the Information Regulator if you believe your rights have been violated.

7. Contact Us

8. Disclaimer

Empire Wealth Management is an authorised franchise of Old Mutual, FSP 703.